Post Office Customers Are Queuing Longer In Areas Hit Hardest By Branch Closures

Customers are having to wait nearly half an hour to be served in post offices following the closure of scores of branches, nearly six times longer than in official Post Office guidelines.

Ministers have told Royal Mail to close 2,500 out of 14,000 branches in an attempt to cut the network's annual subsidy by £40 million to £150m a year and stem losses running at £4m a week.
Consumer watchdog PostWatch said waiting times of more than 15 minutes were common in London after 160 branches closed.
The news would appear to confirm fears that queuing times were going to get worse once the branches were axed, as the customers were forced to go to fewer branches.
A study of seven Crown branches showed average queuing times ranged from 11 minutes to almost 18 minutes, said PostWatch, which urged the Post Office to tackle the problem.
Roger Darlington, chairman of Postwatch's Greater London group, called the delays "wholly unacceptable".
He said: "Long queuing times have been a problem at some of London's post offices for years.
"With so many sub-post offices closing this year, we were naturally concerned about how certain offices would cope with an increase in customers."

Read more...

The losses are a mere drop in the ocean when compared to the handouts given to banks out of our money, but when it comes to doing something for the public they don't give a toss!!